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Technical Support
 

We are committed to complete support of our products and to our customers. To help us better serve you, please have:
  * required                       · Model Number  · Serial Number*  · Software Version*  · Data Sample*  · Description                              click >here< for details.
 
 

To contact Technical Support:
Tel: 301 963 3630 xt 216

E-mail Tech Support: click >here<

   Technical Support calls and e-mail are monitored
9AM - 10PM Eastern Time -- Monday through Friday.
12PM - 6PM Eastern Time -- Saturday through Sunday.
 
 

You can use the links below to answer common questions or to assist in troubleshooting.
    ORG 815   Optical Rain Gauge    

OFS   Optical Flow Sensor
  · Product Brochure   · OFS 2000 Brochure · OFS 2000 F  Brochure
  · Features & Specifications   · OFS 2000 Features & Specs · OFS 2000 F  Features & Specs
  · User's Guide   · OFS 2000 User's Guide · OFS 2000 F  User's Guide
  · TST 800 Field Test Kit         
        · Technology Overview
          · OFS Pre-Installation Check
    WIVIS    Weather Indicator Visibility Sensor   · Recommended Spare Parts
  · Product Brochure

  · OFS Troubleshooting Guide
  · Features & Specifications   · Reynolds Number
  · User's Guide   ·Correction Factor   
  · FAQs   · Data Collection· FAQs
                
    DSP - WIVIS  WIVIS with Digital Signal Processing    LOA   Long-baseline Optical Anemometer
  · Product Brochure

  · LOA-005 Product Brochure · LOA-105 Product Brochure
  · Features & Specifications  · LOA-005 Features & Specs · LOA-105 Features & Specs
  · User's Guide  · LOA-005 User's Guide · LOA-105 User's Guide
  ·FAQs  · LOA-005 FAQs· LOA-105 FAQs
     
     
   
   
 

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Copyright 2009 Optical Scientific, Inc. All rights reserved. HIP, LEDWI, LOA, OFS, OFS-F, ORG, OWI, VIS, and WIVIS are registered trademarks of Optical Scientific, Inc.